21 Sep

Gambling News

GamCare data underscores the issue of online slots in the UK.

Sixty percent of online gamblers in the UK who sought assistance last year identified online slots as a source of their issues, according to research from GamCare.

Data from GamCare
Data extracted from GamCare’s National Gambling Helpline indicates that slot machines remain the predominant activity reported by individuals seeking assistance for problematic gambling behaviours.

In 2022-23, about 60% of individuals who contacted the helpline indicated that slots were a primary source of anxiety. This represented an increase of one point compared to the prior year. The proportion is nearly double the 34% who cited online slots in 2018-19.

The data was obtained from 5,660 individuals who reached out to the hotline in 2022-23 and revealed the specific type of gambling activity with which they experienced difficulties. Approximately 73% expressed worries over online gambling.

The government is seeking input on the implementation of maximum stake limits for online slots as part of its evaluation of the Gambling Act 2005. In July, the Department for Culture, Media and Sport solicited evidence by the deadline of 4 October 2023, as it evaluates a stake limit ranging from £2 to £15 per spin and implements slot-specific measures for enhanced protections.

Colin Walsh, lived experience manager at GamCare, stated, “There remains a belief that gambling-related harm primarily arises from wagering on horse racing or sporting events.” “Over the past five years, there has been a noticeable trend in which individuals frequently initiate gambling on specific activities but subsequently shift to other forms of online gambling, leading to a potential oversight of time and financial expenditure.”

Adverse cycle
The proportion of internet gamblers requesting assistance with sports betting stayed at 20%, in contrast to 34% during 2018-19. The 'other casino games' section constituted 15%, a modest increase from 14% last year, however significantly decreased from the 39% reported four years before.

Walsh stated: “The data indicates that online slots are now the predominant challenge for numerous individuals contacting the National Gambling Helpline.”

“I am aware from personal experience, as well as the experiences of my network, of the challenges posed by this form of gambling and the isolating nature it can impose when one becomes ensnared in a detrimental cycle.” However, I am aware that it is feasible to overcome this challenge and that complimentary assistance is available for those in need.